By using this website and placing an order, you agree to the following terms and conditions. Please read them carefully.
1. About Us
DesignWork is a small, one-person shop based in Austin, TX, creating custom, personalized 3D-printed items. All products are made to order, so each piece is unique.
2. Orders and Personalization
All items are built to order based on your selected options, including names, colors, and other custom details.
Once an order is placed, changes or cancellations may not be possible. Please contact us as soon as possible if you need to update an order.
3. Payment
All prices are listed in USD.
Payment is required at the time of purchase.
4. Shipping
We currently ship to U.S. addresses only.
Orders typically take 1–3 business days to produce and 3–7 business days to ship via USPS, depending on location.
Delivery times may vary due to USPS handling.
5. Returns and Refunds
Because all items are custom and personalized, returns are accepted within 7 days of receipt.
The buyer is responsible for return shipping costs.
Refunds will be issued once the item is received and inspected.
6. Intellectual Property
All content on this site, including images, text, and designs, is the property of DesignWork.
You may not reproduce, copy, or use our content without permission.
7. Limitation of Liability
DesignWork is not responsible for any indirect, incidental, or consequential damages related to the use of our products or website.
By placing an order, you agree that our liability is limited to the purchase price of the product.
8. Governing Law
These Terms and Conditions are governed by the laws of the State of Texas.
9. Contact Us
If you have questions about these Terms and Conditions, please visit our Contact Page